MACHINEPART ENGINEERING LIMITED PRIVACY POLICY - Effective 15 May 2018

MACHINEPART ENGINEERING LIMITED PRIVACY POLICY - Effective 15 May 2018 Revision 3 January 2022

MACHINEPART ENGINEERING Limited, (“us”, “we”) is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any data, including personal data, we collect from you, or that you provide to us, will be processed by us.

Please read the following carefully to understand our views and practices regarding data and how we will treat it. If you have any requests concerning your personal information, please contact MACHINEPART ENGINEERING Limited by email at enquiries@machinepartengineering.com or telephone on 01440 762584

For the purpose of the Data Protection Act 1998 (the “Act”) and the General Data Protection Regulations (GDPR), the data controller is MACHINEPART ENGINEERING Limited of 33 Hollands Road, Haverhill, Suffolk CB9 8PU the Data Protection Officer at MACHINEPART ENGINEERING Limited is Janne Cutting- Keyton.

Information we may collect from you

We will only collect personal information from you if you have chosen to provide it to us.  We may collect and process the following data about you:
•Data that you provide by filling in forms on our website. This includes details provided when requesting further information from us about products, applications, or employment.
• If you contact us, we may keep a record of that correspondence.
• Details of transactions and the fulfilment of your orders.
• Personally identifiable information (“Personal Information”), this may include some or all of the following:
• Company Name
• Contact Name
• Job Function
• Address (and/or delivery address if different)
• Contact telephone number(s)
• Contact email address(es)

The basis for holding this information is ‘Contractual’ because we need this information to be able to trade with you. This information is stored on our internal secure servers and the data will not be transferred to, or stored at, a destination outside the European Economic Area (EEA). Neither will it be processed by staff operating outside the EEA. The retention period for the data held will be 7 years after the last contact is made. We do not use any Cookies on our website. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.  We will also take reasonable steps to verify your identity before granting you access to your personal profile.

Use made of the information

We use information held about you in the following ways:

• To provide you with information, products or services that you request from us.
• To carry out our obligations arising from any contracts entered into between you and us.

Disclosure of your information

We do not share any of the data that we hold other than with our courier sub- contractor to enable us to deliver your goods.

Your rights
Access to information
The Act and GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act and the GDPR. We will provide you with details of the information we hold about you free of charge. Changes to our privacy policy
Any changes we may make to our Privacy Policy in the future will be posted on this page.

Contact
Questions, comments and requests regarding this Privacy Policy should be addressed to enquiries@machinepartengineering.com

Machinepart Engineering Limited
33 Hollands Road, Haverhill, Suffolk CB9 8PU
Telephone 01440 762584

You also have the right to make a complaint to the Information Commissioners Office (ICO), the UK supervisory authority for data protection issues, at any time.

The ICO’s contact details are as follows:
Information Commissioners Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone - 0303 123 1113 (local rate) or 01625 545 745

Website - https://ico.org.uk/concerns